Please be vigilant of fake or fraudulent websites. Our official website always begins with the URL:

Shopping cart

Your cart is currently empty

Shipping & Return Policy


Hub Hobby ships all in-stock items from our Richfield, MN location within 1-3 business days, depending on product availability. Products that are backordered or preordered may be subject to additional delays. If you have any questions about shipping times or product availability, please email: [email protected]

We will do our best to ship orders same-day or next-day when possible.

USPS picks up outgoing packages daily (Monday-Saturday, excluding Holidays). UPS picks up outgoing packages daily (Monday-Friday, excluding Holidays).

At this time Hub Hobby does not ship internationally or to Freight Forwarding Addresses.


Return Policy

Prior to returning any order, please contact our Customer Service team for detailed instructions. All web processed transactions will be handled at our Richfield, MN location, this includes curbside orders (for both stores).

Contact Us:

Email [email protected]
Phone – (612) 866-9575 (Option #2) – Monday-Friday, 11am-5pm CST
(Please reference WEBSITE RETURNS when calling)

We want you to be happy with your purchases from Hub Hobby. We'll do our best to assure you get the exact merchandise you order, delivered on time. If for any reason you are not satisfied with your order, we will be happy to accept returns within 30 days under the following guidelines:

Returned merchandise must be in unused condition and in its original packaging.

Please be sure to include all original packing material and instruction papers and/or manuals when packing your order for return.

We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages.

Radio control kits and plastic model kits are specially packaged to insure safe shipping of all contents.

Please contact us for a return authorization number.

Returns sent COD will not be accepted.

Hub Hobby Center, Inc. reserves the right to charge a 20% restocking fee on any merchandise returned for refund.

Certain manufactures handle defective items themselves and will not allow a return to Hub Hobby Center.

Returns Shipping Compliance Policy

The following products may not be authorized to be shipped for returns:

For more information please contact our Customer Support via email or phone.

Refused Shipments

If Hub Hobby Center, Inc. incurs additional shipping fees as a result of refused or returned shipments, we reserve the right to deduct those amounts from the final return credit.

Exterior Shipping Carton Damage

If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery. If you have already accepted a package, and then discover that it has been damaged, call us immediately.

Be sure to save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim. Please do not return damaged-in-shipment merchandise yourself. It could jeopardize your claim and keep you from receiving credit for the return.

Defective Merchandise

If you receive defective merchandise, please call us for return instructions. In most cases, we will accept returns and make adjustments; however, some manufacturers prefer handling defects directly. Defects found after the product is in use usually fall under manufacturer's warranty.

Lost Boxes

If you feel a box has been lost in transit, please call with the order or invoice number. We will do our best to help you resolve this with the shipper. For USPS shipments, please wait 7-10 days after date of shipment for First-Class Mail, 7-10 days for Priority Mail, and 14 days for Parcel Select shipments.

Missing Parts

Should you receive merchandise that is missing a part, please contact us immediately. We will do our best to see that you are sent the part from our stock as appropriate. In accordance with a manufacturers request, we may direct the information or your call directly to the manufacturer.

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »